All shipments leave Monday through Friday. Since some orders are
drop-shipped from other suppliers, we cannot guarantee same or next-day
shipments. However, most shipments will leave within 1-3 days. If there
are any known delays, we will let you know as soon as possible.
Q: What shipping options are available?
All shipments are sent by the ground service of our choice, unless
otherwise requested. All orders must ship to physical addresses. WE WILL
NOT SHIP TO PO BOXES.
Q: How much is shipping?
Shipping is determined using UPS rate calculations. Any order that exceeds UPS shipping
weights and or is dimensionally too large to go by UPS will be sent via
LTL truck freight and will require a quote prior to processing.
Q: When will I receive my order?
many orders will ship directly from our warehouse in Phoenix, AZ, we do
drop-ship from other suppliers. We do our best to only work
with suppliers that can fulfill our orders efficiently, so most orders
will leave within 1-3 business days after processing. Standard ground
shipments will take 1-5 business days to arrive, depending on which
continental state you ship to (a business day is a non-holiday weekday,
weekends are not counted). Expedited shipments will arrive in the amount
of business days you select, plus the processing time, prior to
shipping. Please allow extra time when shipping to remote rural areas
and during peak holidays. When your order ships, we will send you a
Shipping Confirmation email with a tracking number and direct link you
can use to track your order. If you placed your order via the telephone
and did not provide us with an e-mail address, please contact customer
service if you do not received your order within 10 business days.